- New (Create new record)
Again, this is not a complete list of pros and cons, so feel free to contribute if I left out something significant.
|No additional license required.||Limited functionality (see above)|
|Native application within CRM/xRM.||Not optimized for specific device (same interface for all phones and tablets).|
|Same support channel as the rest of the CRM/xRM application (Microsoft directly, no third-party vendors).|
|No additional IT infrastructure required.|
|Simple to implement, manage and maintain.|
|Access via web (no need to install applications in mobile devices).|